Your Voice Matters.
Your feedback helps us recognize excellence, improve the care and services we provide, and ensure concerns are addressed in a respectful and timely manner.
At Albright Manor, we believe every voice matters. We are committed to providing a loving home where every individual is treated with dignity, respect, compassion, and integrity.
We welcome feedback, compliments, and complaints from residents, families, substitute decision-makers, visitors, staff, volunteers, and members of the community.
Whether you have a concern that requires our attention, would like to recognize a staff member or team for exceptional care, or have ideas to help us improve, we encourage you to share your experience with us.
Submit Your Feedback
Click the button below to access our Feedback, Compliments and Complaints Submission Form.
What Happens Next?
- You will receive an acknowledgement if you provide an email address.
- If you submit a complaint, a member of our team will contact you as part of the complaint review and follow-up process.
- All complaints are reviewed and managed in accordance with Albright Manor’s Complaint Process.
- Compliments and general feedback are reviewed and shared with the appropriate team to support staff recognition and continuous quality improvement.
Need more information?
- Complaint Process (link to the complaint section of in the resident handbook)
- Resident Bill of Rights (link to resident bill of rights poster)
- For general inquiries, please visit our Contact Us page.
